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Hollywood Casino Aurora Promo Credits

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Help

Below are some common questions and issues players may experience on our site. If you are experiencing issues, you will probably find the answer you're looking for here.

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How do I reset my password?

Click here to reset your password.

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Why do I have to log in to HollywoodCasino.com?

Well, you don't have to, but when you log in, you will be able to receive free credits for play every 4 hours, save the games you've unlocked, save your level, compete on leaderboards, and buy additional credits if you want to play longer, just to name a few.

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How do I log in to HollywoodCasino.com?

To log in, click on on the 'Log in' link or button and enter your email and password, the same ones you submitted when registering. If you can't remember your password, click here and we will help you recover it. Before you can log in you must register first.

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How do I register for HollywoodCasino.com?

In order to be able to log in to HollywoodCasino.com you must register first. Registering for HollywoodCasino.com is easy and free! Simply enter your email and chose a password - and you're done. Now you can log in using your email and password.

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Why do I have to register or log in to buy credits?

When you buy credits, we need to be able to deposit those credits into your account so they don't get lost and so that you can use them. Your account is created by registering and logging in.

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I spent all my credits. How can I get more credits to play?

You can get more credits to play in two ways - Every 4 hours you receive free credits, but you must be logged in. You can also purchase more credits using your credit card.

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When will I be able to play more games?

We're always working on adding more games to the HollywoodCasino.com. We plan to release a new game once a month.

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Why are my credits zero when I log out?

Every new visitor to the HollywoodCasino.com gets 50,000 free credits to be able to try games. Once you try Jungle Wild and like it, you're invited to register an account. After you register and log in, you get 10,000 free credits periodically, which are deposited into your account. You also gain XP and advance to higher levels to unlock more games. If you log out when you're done playing, you will see zero credits in your credit meter because you don't need credits to try games any more - because you already have an account.

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What is a leaderboard?

Leaderboard is a list of players ordered by the highest win in any of the games. It's a fun way of seeing who is doing well.

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What are levels?

Levels indicate how far you advanced while playing. The higher the level, the more experienced you are and the more games you have unlocked. As you advance through levels, your bet amount increases.

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How do I unlock more games?

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The more you play and bet, the higher your level gets. A new game is unlocked every five levels. E.g. at level 5, level 10, level 15, etc.

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Still need Help?

If you haven't found a helpful answer on our help page, please use our contact form to get in touch with us by clicking here.

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Hollywood online casino games

Penn National made two very important partnerships with IGT and NetEnt. These partnerships give players access to a substantial library of popular games to choose from, including Wheel of Fortune, Cleopatra, Davinci Diamonds, Blackjack, and GameKing Video Poker.

Online slots

Slots are a major part of the Hollywood Casino floor, which boasts over 2,400 slots and video poker machines. Despite the high 54% slot tax for online slots in PA, there is a robust slot selection on the online Hollywood Casino.

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Players can find the following popular slots:

  • Wolf Run
  • Crown of Egypt
  • Siberian Storm
  • Wheel of Fortune: Triple Extreme Play
  • Golden Goddess
  • Cleopatra
  • Da Vinci Diamonds
  • Divine Fortune (progressive)

Online roulette

Hollywood currently offers five different versions of Roulette, most from NetEnt. They are:

  • Roulette
  • Roulette Advanced
  • American Roulette
  • European Roulette
  • French Roulette

The good news for roulette fans is that most of these roulette versions feature just a single zero on the reel. American Roulette boasts the 00, but every other version follows the European roulette example, which offers much better odds for players.

Online blackjack

Blackjack is one of the most popular games at Hollywood Casino, mostly because it offers some of the best odds for players and relies on a touch of skill.

Blackjack is also a game that can be played with different rule variations, some of which are good for the player, while others favor the house. When you play in Pennsylvania, you don’t have those worries because all the online blackjack games are the same and they are all good.

The rules are set by the PGCB rather than by the individual casinos. Basic strategy players face a house edge of only about .40 percent, making Pennsylvania blackjack one of the best blackjack games in the country. The important rules for this game are as follows:

  • Blackjack pays 3:2
  • Dealer stands on soft 17
  • Doubling down permitted on any two cards
  • Doubling down after splits
  • Splits up to three hands (except aces)
  • Late surrender (As long as the dealer does not have a blackjack, players who don’t like their hand can surrender it prior to playing it out and give up half their bet)

Other games at Hollywood Online Casino

Beyond the games mentioned above, Hollywood offers a wide range of other games for players to enjoy, including nine variants of Game King video poker and baccarat.

Games you are likely to eventually find on the site include:

  • Pai Gow Poker
  • Let it Ride
  • Spanish21
  • Slingo

Hollywood live dealer games

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While it is not a lock just yet, Hollywood is expected to feature live dealers down the road. Being such a visible live casino, it makes sense to feature the live dealer games.

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Live dealer is an interactive experience in which the players can see a dealer streamed live to their computer managing their game. Typically, you will find live dealer rooms for blackjack, roulette, and baccarat.